The pressure can increase to the point that one of your team members lets the stress be heard over the phone. There are more and more demands being made of front line team members, and sometimes the pressure can be heard by your customer. Building a strong customer service team is no easy feat. Here are some suggestions for building and strengthening your team:Read More
Over the past 25 years Anne has worked with over 3700 leaders in corporations across North America and internationally, through one on one coaching and in class sessions. 95% of Anne’s coaching clients report the start of achieving their objectives within 3 months! She is the author of ‘Ignite! Your Purpose, Passion, Vision and Strengths’ and has a second book to be released in 2018.